Whilst we are not running trials in clubs, you can join your child to a weekly class, should you not be fully satisfied , let us know before your second class in writing to firstname.lastname@example.org and we will cancel your membership and issue a full refund (please note, this may take up to 14 days to show in your account).
As per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you are entitled to cancel your membership and receive a full refund of any fees paid within 14 days of completing your membership application form. However, as per regulation 36 of Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, if you select to commence your membership immediately, or you ask us to start your membership early, you agree that if you subsequently cancel your membership within the 14 day period, you will be refunded any monies paid, less an amount for the membership you have already used. For example, if your membership fee is £15.00 per month and you cancel your membership after 10 days of it commencing (having asked us to start it immediately) we would refund you £10.00, keeping £5.00, which represents the membership you had used up to the point of cancellation.
In the instance of a party booking, a minimum of 50% of the party cost will be taken at the point of sign-up. You will be entitled to a full refund should you cancel more than one month before the party date, 50% refund if cancelling 2 weeks before and you can reschedule the party free of charge for another date if less the 2 weeks prior. In this instance you will not receive a refund. There will be no refund for cancelled children.