Our Policies

At Gymfinity Kids we know that parenting can sometimes feel like a bit of a balancing act. So, to help you get the best out of Gymfinity Kids we’ve made our policies easy for parents to follow. After reading through, if you have any questions a member of our team will be happy to help you.

This policy is based on the ‘Kidscape’ anti-bulling policy for schools.

Gymfinity Kids Ltd is committed to creating an environment where members feel they can work without threat, anxiety and fear. Bullying of any kind is NOT acceptable and should be shared with others. All members must understand that any incidents will be dealt with promptly and effectively.

 What is Bulling:

Bulling in the use of aggression with the intention of hurting another person. Bullying results in pain and distress to the victim.

Bullying can be:

• Emotional being unfriendly, excluding, tormenting (e.g. hiding books, threatening gestures)
• Physical pushing, kicking, hitting, punching or any use of violence
• Racist racial taunts, graffiti, gestures
• Sexual unwanted physical contact or sexually abusive comments because of, or focussing on the issue of sexuality
• Verbal name-calling, sarcasm, spreading rumours, teasing

Why is it important to respond to bullying?

• Clubs have a responsibility to respond promptly and effectively to issues of bulling. Any issues of bullying should be shared and reported to the Welfare Officer.

Signs and Symptoms

Somebody may indicate by signs or behaviour that they are being bullies. We should be aware of these possible signs, and that they should investigate if someone:

• Doesn’t want to come to the gym
• Changes their usual routine
• Becomes withdrawn anxious, or lacking in confidence
• Starts stammering
• Feels ill before coming to the gym

These signs and behaviours could indicate other problems, but bullying should be considered a possibility and should be investigated. Please contact your Club Manager to report any incidences.

Download the CCTV Policy below

At Gymfinity Kids we know that parenting can sometimes feel like a bit of a balancing act. So, to help you get the best out of Gymfinity Kids we’ve made our terms and conditions easy for parents to follow. After reading through, if you have any questions a member of our team will be happy to help you.

We are committed to protecting your privacy. This statement is made in the light of the requirements of the Data Protection Act 2018 in order to advise you of Gymfinity Kids data processing practices.

When Do We Collect Information?

We will obtain personal information from you when you register with us, both in club and when you complete an online Membership Agreement.

What Information Do We Store?

The types of information we collect includes name, date of birth, e-mail address, postal address, telephone number and your bank details. Note that we do not store your bank details on our web servers.

For insurance purposes, we store adult information for 3 years and children’s data until the child is 21 years old.

How Do We Use This Information?

We have a legitimate reason to contact our members/customers. We will use your personal information to update you with any changes such as a change of coach, a cancelled class etc as well as provide you with the services, products or information that you have requested and for administration purposes.

We will deliver this information on these changes via SMS/text/email to ensure you get the message as soon as possible.

Do We Use Cookies?

Gymfinity Kids uses cookies to ensure that you can interact with our web site successfully, to identify you when you visit our web sites and to keep track of your browsing patterns. The use of cookies does not give us access to the rest of your computer.

If you want to prevent our cookies being stored on your computer in future, you may do so by referring to your internet browser’s instructions. Please note however that if you disable our cookies you may not be able to access certain services or facilities on our sites and your use of our sites may be restricted.

How Do We Protect Personal Information?

We use a secure server and also take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

Right of Access

You have the right to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected.

Changes

Member can update their personal information and preferences by visiting the Parents Area.

We reserve the right to amend this privacy statement. If we do so, we will post notice of the change on our website and you will be deemed to have accepted such changes.

Is My Personal Information Safe?

Gymfinity Kids Ltd hereby confirm that information and personal data submitted by you in relation to Classes, Parties or events related to Gymfinity Kids shall be collected, processed and stored in accordance with the requirements of personal data protection laws of the European Union as defined in the GDPR.

By submitting your data, you agree that the data will be processed and stored for the time of the purpose indicated herein and in cases provided for by applicable laws after initial processing as long as it would be required.

The data collected will not be transferred to third parties, for payment and insurance purposes. If that would be required for data processing within the purpose indicated herein or in case such duty is imposed by applicable laws.

CCTV

We have CCTV cameras in all clubs to protect and safeguard your child and only in the main public areas of the gym and entrances and exits. Please see our CCTV policy for further details.

Gymfinity Kids Ltd hereby confirm that information and personal data submitted by you in relation to Classes, Parties or events related to Gymfinity Kids shall be collected, processed and stored in accordance with the requirements of personal data protection laws of the European Union as defined in the GDPR.

By submitting your data you agree that the data shall be processed and stored for the duration of the purpose indicated herein and in cases provided for by applicable laws after initial processing as long as it would be required.

The data collected will not be transferred to third parties, except for  Harlands Group, for billing and Aviva for insurance purposes, If that would be required for data processing within the purpose indicated herein or in case such duty is imposed by applicable laws.

You shall be entitled at any time to require an update of your data, information regarding use of your personal data, to object to processing, to request transfer of your data as well as to require deletion of your data by contacting us on the details provided.

For more information and access to our full privacy statement above.

Please download our Social Media Policy below.