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About Gymfinity Kids

FAQs

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We know that you will have lots of questions about Gymfinity Kids and the membership options available, whilst we always encourage you to speak to our Gymfinity team, we have put together some of our Parent’s most popular and frequently asked questions, to help provide you with all the information you will require before and during your journey with Gymfinity Kids.

Membership FAQs

How do I sign my child up to a membership?

You can sign up online by visiting Gymfinitykids.com or pop into to your local club.

How much is a membership?

You can see your class prices on the website. Visit your club page and select ‘Membership’.

Can I suspend the membership or take a break for holidays?

We don’t offer membership freezes but you can cancel your membership at any time. If you wish to re-join it will be based on club availability and you may have to pay the joining fee again.

By cancelling your membership, please be aware your child will lose their weekly class and we are not able to guarantee their space and class time will be available in the future.

The joining fee is non-refundable.

What is the joining fee?

The joining fee includes the set-up fee, certificates, medals and award booklets.

Is there a discount if I have more than one child?

Yes, we offer a discount on the joining fee, £30 for 1st child, then £5 for every additional child.

How do I cancel the membership?

You can cancel your membership at anytime by logging into the Parents Area and removing your classes.

My child has no gymnastics experience, can they become a member?

Yes, we offer club activities for all levels and abilities from beginner to advanced.

My child is an experienced gymnast can they join?

Yes, we have high level performance coaches and specialised equipment for experienced gymnasts with lots of fun equipment for children new to the sport too. We offer every child an evaluation where the coaches will assess them and put them into the class that’s right for them.

My child has a disability, can they come to Gymfinity Kids?

We try to offer classes to every child. Please contact the Club Manager directly to discuss this further. Please remember to inform us of ALL medical conditions.

Gymnastics & Ninja Lesson FAQs

How do I book my child a lesson?

Select the club you wish to join. Classes are named with ages to make it easy to select the right class for your child.

How do I know my child is in the right class?

Classes are named with ages to make it easy to select the right class for your child.

What happens in the first class?

Please arrive at the club, approximately 5-10 minutes before class starts to ensure your child is on time to start. If your child is nervous about starting their class, you are more than welcome to stay in our viewing area. Once your child is settled our classes are fully supervised so if your child is 5yrs and older you can leave your child with our fully qualified team.

What does my child need to wear?

We encourage all members to wear Gymfinity Kids Uniform which is available to purchase at reception. The correct clothing for training is shorts and t-shirt, leggings and a t-shirt or leotard. Please do not wear anything that is loose fitting. We do not allow any footwear on the gym floor

Please note:

Long hair needs to be tied back

No jewellery is permitted – if ears have recently been pierced they must be covered up with tape or plasters

No food is permitted during our sessions, but please remember to bring along a drink for your child

Children are encouraged to visit the bathroom before they start their session

Can my child do more than one class a week?

Yes, you can join more than one class, simply select the classes you wish to join in the ‘Join now’ section of the website.

Can I observe the class?

Yes, you are welcome to stay in our viewing area however due to limited space we must limit the number of parents/guardians per child.

What should I expect from each class?

Each lesson should be productive, structured and most of all fun for all children, regardless of ability. Each lesson is led by a qualified and trained gymnastics coach, who is fully DBS checked and First Aid trained.

Gymnasts will start with a warm up and stretch and then rotate around the gymnastics / ninja equipment. They rotate around different equipment each week and work towards our award scheme.

Do the children follow an awards scheme?

All gymnasts and ninjas follow a progressive curriculum and work towards an award scheme. The award scheme has been developed by leading educational and gymnastics specialists. Alongside the award scheme, children also can achieve stickers and rewards for effort and progress. We also have parent and display evenings.

How do I arrange to speak to my child’s coach?

You are welcome to arrange an appointment with the coach or the club manager. The coaches will also be available at the start or end of the class for a quick chat.

What happens if we miss a lesson or we go on holiday?

If your child is unable to attend a class, please let us know in advance and we will book your child into a catch up class.

Please note, missed classes are non-refundable.

Can I change my child’s class?

Yes, we can transfer your child into another class on our timetable which has availability. This can be done over the phone or in the club.

Alternatively members can do this via our parents area online.

What happens if a class is cancelled?

We will inform you if a class is cancelled and will endeavour to make this session up as soon as possible.

Is my child in the correct class?

Our classes are organised into ages and levels. We offer everyone a 15-minute evaluation where coaches will assess your child and ensure they are placed into the right class.

How will I know when my child is ready to move into the next level of class?

The child will be regularly assessed and monitored by our fully qualified coaches and they will inform you when your child is ready to move up. If your child has done gymnastics before coming to GK you can check the class level on the website or you can book an assessment with one of our coaches.

Do classes run through the school holidays?

Yes, we continue sessions through school holidays as normal. We also host fun holiday camps during each school holiday break too.

Do I need to stay with my child when they are in a class?

Parents of pre-school children are encouraged to stay, we have viewing area with Wi-Fi and refreshments. However, if your child is 4.5 years old+ you are free to drop off and collect at the end of the session.

Baby Balance & Pre-School FAQs

We are currently not running Baby balance classes in our clubs.

Party FAQs

We are currently not running parties in our clubs.

Holiday Camp FAQs

How do I book a Holiday Camp?

From Summer of 2020, camps need to be booked via the member services team by emailing info@gymfinitykids.com

What times are your Holiday Camps?

8.30am – 3.30pm

Do you provide lunch meals for Holiday Camps?

We do not provide meals, please pack your child a lunch and drink.

What age does my child need to be to attend a Holiday Camp?

Our holiday camps are suitable for all children aged 6-14 years.

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